Talent Management magazine is a trademark of MediaTec Publishing Inc. All talentmgt.com and Talent Management magazine content © Copyright 2011 MediaTec Publishing Inc. All Rights Reserved. It is illegal to copy, reproduce or publish any information contained on talentmgt.com or in Talent Management magazine without express written permission from MediaTec Publishing Inc.
Lessons From Citigroup CEO’s Unexpected Departure
Turbulent economic times are bound to lead to unforeseen and unexpected shifts in leadership. With the announcement this week of Citigroup CEO Vikram Pandit’s resignation, I can’t say I’m too surprised. For one, the shareholders stood their ground in April, denying Pandit and other top executives their pay packages simply because they didn’t earn it. (Read previous post: Wall Street is Waking Up! Shareholders Send a Message.)
But rather than spend time analyzing the reasons for Pandit’s sudden departure, if I were its shareholders, employees or customers, I would be most interested in what they are doing to ensure the success of their incoming CEO.
To begin with, I think it’s essential that the newly appointed CEO understand that leadership is all about behavior: his or her own behavior and the behavior of those who follow (i.e. followers or employees). To be an effective leader, behavior must be understood in a precise way. Even though it appears that organizations are acknowledging the importance of behavior at the executive level, this group tends to still be far removed from the specific behaviors that are creating the results in their organization, good or bad. Watch “Undercover Boss” for dramatic examples. And, because organizations are trained to focus on results, it is more than common for behavior to be ignored.
Competent performance at all levels of management is a matter of creating results through the correct behavior. When we track both the behaviors and the results, we gain a much clearer picture of the relationship between our own efforts, the efforts of others and the success or failure of initiatives.
In my years working with hundreds of leaders across all industries, one thing proved common: the only way to truly measure a leader’s effectiveness is to look at the behavior of his or her followers. In my book, Measure of a Leader, I explain that the most powerful predictors of effective leadership fall into four categories:
1. Momentum: Maximum momentum can only be achieved through the creation of a culture of positive reinforcement. How leaders build momentum within their organization, at all levels, is crucial.
2. Commitment: The leader has to make the work worthwhile, and if you are providing a product or service that benefits the customer, it is important, and possible, to get employees in those businesses to be committed to that.
3. Initiative: All employees start a job wanting to do it the best way possible. Surprisingly many employees generate ideas in the first days or weeks of employment of how to do the job better. Unfortunately, most of their ideas are dismissed, leading the employees to the conclusion that they have value only from what their hands can produce. It is one of business’ significant failures and one that is clearly avoidable. An effective leader builds and reinforces initiative in all followers.
4. Reciprocity: Respect and trust can only be achieved by having a high correlation between what the leader says and does. Not following through on commitments erodes trust quickly. If the leader acts as though he or she is above employees, building a culture where employees interact freely and openly with leaders to create the best product or service at a reasonable cost is impossible.
Introducing a new CEO, leader or manager can be either highly successful or detrimental to the company and its employees. It seems that the newly appointed CEO at Citigroup has the results; the question is, does he have the follower behavior he needs to lead Citigroup to a successful future?
Aubrey Daniels
Aubrey C. Daniels is a thought leader and an internationally recognized expert on management, leadership and workplace issues who is considered an authority on human behavior in the workplace. Trained as a psychologist and specializing in the science of behavior analysis, Daniels is the author of Bringing Out the Best in People and five other business books. As chairman of his consulting firm, Aubrey Daniels International, he and his staff help organizations employ the timeless principles of behavioral science to re-energize the workplace, optimize performance and achieve lasting results. He can be reached at editor@TalentMGT.com.
-
http://www.niespotykana.takarandka.com.pl najlepsza randka
-
http://www.bbhandel.com/Aquaristik/Suesswasser-Aquaristik/Suesswasser-Technik/Aquarien-Filter/Aquarium-Filter Aquariumfilter
-
http://www.super.takarandka.com.pl umow sie na randke
-
http://www.youtu.be/tTLkorxAMiM mobile advertisements
-
http://www.emdsearch.com/forum/profile.php?mode=viewprofile&u=46588 Paul Cozzy
-
http://www.wlasnie.takarandka.com.pl najlepsza randka
-
http://bf3swag.info/member.php?action=profile&uid=53460 Shandra Sago
-
http://www.wyjatkowa.takarandka.com.pl darmowy serwis randkowy
-
http://www.zakochani.takarandka.com.pl odszukaj milosc swego zycia
-
http://www.randker.com.pl randki
-
http://www.researchslide.com Power Point
-
http://www.importers.com/Service/ID.460235/The_Law_Offices_Of_Alcock_Associa.html PenrodDUILaw dui attorney
-
http://www.bmorebikemonth.com/carroll-park-b2wd-convoys/ Here
-
http://steveclarksondreammaker.com/assets/galleries/96/tn_dsc_4022_800x531.jpg qb coach
-
http://amo-krasnoobsk.net.ru/news/vodostoikaya_tush/ http://www.bielarus.net/archives/2005/09/08/316/
-
http://susangoodellsandiego.blogspot.com/ Susan Goodell counselor
-
http://www.monthlycarwarranty.com toyota extended auto warranty reviews
-
https://www.facebook.com/pages/Drawing-With-Confidence/261437666613 illustrator drawing tutorials
-
http://www.ojaioliveoil.com/current-events olive oil shampoo online
-
http://www.tredent.com storage area network san
-
http://pinterest.com/VanessaNicoleJ/ engagement rings custom design
-
http://sgustokdesign.com broker day trading
-
http://twitter.com/#!/freshrankings iphone launch app store
-
http://lencomobile.com/press/press-releases Live In Nanny
-
http://greatest-products.com/content/ideas-regarding-fat-people-enjoying-online-payday-loans-instant-approval payday loans
-
http://www.ajc.com/sports/atlanta-falcons/sanders-believes-concussions-overstated-1439568.html college football helmet logos
-
http://www.gericarefinder.com/blog/caretaker care home jobs
-
http://www.diigo.com/user/herculeschopper franchise for sale calgary
-
http://132ca-dgx1jce201si6z2-pes3.hop.clickbank.net/ raw foods diet and weight loss
-
http://www.redrhinoflooring.com/wp-content/uploads/2011/05/residential-garages-720.jpg You Can Look Here
-
http://www.elk.randker.com.pl darmowa strona z randkami
-
http://www.katowice.randker.com.pl randka
-
http://www.krakow.randker.com.pl najlepsza randka
-
http://www.sevgikutusu.com/Arkadas_Bul/Edirne_aramasi_Arkadas_Bul.html Arkadaslik
-
http://www.lublin.randker.com.pl odszukaj milosc swego zycia
-
http://beasiswa.mercubuana.ac.id scholarship
-
http://www.rzeszow.randker.com.pl strona z randkami
-
http://hear-better.com cheap hearing aids
-
http://stsroundtable.com/wiki/index.php?title=5_Reasons_Why_a_Large_dieta_proteica_Is_Awesome ways to help
-
http://www.youtube.com/watch?v=97HuBEfcPxQ Zero Peroxide Whitening Products
-
http://www.saudi2drift.com/vb/entry.php?50005-Writeups-For-Kids-Who-Like-Payday-Loans-Online-Same-Day online payday loan
-
http://www.mormonwiki.com/wiki/index.php?title=How_to_Engage_in_Real_Money_On_line_casino_Video_games_on_an_iPad4100405 casino gaming
-
http://test42.com this
-
http://www.virtualparliament.org.uk/policy/user.php?login=ruddyardor3&view=history Paul Hamrick
-
http://www.youtubedownloadermac.net/to-convert-youtube-to-mpeg-1-format-as-easy-as-pie-by-youtube-converter-for-mac.html Youtube to MPEG
-
http://www.puredryclean.com drycleaner
-
http://casualcorps.com/wiki/index.php?title=Practical_Ideas_For_Creating_Aggressive_Web_Marketing_Strategies7756948 internet marketing methods revealed
-
http://www.365domainhost.com/?lang=en&action=aboutus&submenu=data_center dedicated servers with
-
http://www.meaningof.name/story.php?title=wedding-planner-toscana wedding planner tuscany
-
http://freemusicdownloader.eu free music downloader
-
http://www.universalroboticinc.com used ABB robots
-
http://extremesfi.com online residual income
-
http://www.poker-wiki.org/poker/Musica_Cristiana_Jesus_Adrian_Romero_-_Sound_Your_Way_to_Graduation_With_Religious_Music_Grants their justification
-
http://blog.review-minion.com/ Blog minion
-
http://www.Df9Fd.org My Homepage
-
http://www.vivvo.net/forums/member.php?u=161204 Tune Up
-
http://servintercomunicacion.es Recomendado
-
http://wild-humans.com Wild humans
-
http://www.youtube.com/watch?v=AIBh7M6OJ1A buy raspberry ketone
-
http://ezinescroll.com/article.php?id=31038 your justification
-
http://www.youtube.com/watch?v=cd02ghhAyOg Where To Buy African Mango
-
http://www.personalised-baby-gifts.co.uk/baby-gifts/personalised-photo-frames-canvas-albums.html personalised baby photo album
-
http://www.bgdfgdfgdfgdf.com/ bgdfgdfgdfgdf
-
http://www.pay-day-loansharks.com/APR%20Calculator.html Payday Loans
-
http://www.ordersterlingsilver.com/Sterling-Silver-Rings-Page-2.html sterling silver rings
-
http://simplequiltpatterns.us simple quilt pattern
-
http://teakfurnitureindonesia2.blogspot.com/2012/11/furniture-quality-control-indonesia.html Indonesia furniture
-
http://www.zertoplop.com/ grotlopt
-
http://www.adopt-a-friend.ning.com Anti Bullying
-
http://vernissaviu.org/mapa/index.php?title=The_best_way_to_Defeat_A_Fat_Loss_Plateau. http://vernissaviu.org/mapa/index.php?title=The_best_way_to_Defeat_A_Fat_Loss_Plateau.
-
http://www.freefreebets.co.uk/bingo-free-bets.php free bets bingo
-
http://youtu.be/8Ae1sCCUk9I fat loss factor
-
http://www.guide2casino.co.uk/Gambling-Sites/Sports-Betting/ sports betting online
-
http://www.fevermagazine.com/pulse-qa/does-size-really-matter the soft spot
-
http://www.pure-jobs.com job search
-
http://www.mileageadjustments.co.uk Odometer Correction
-
http://wiki.fabrikaglamura.ru/index.php?title=Payday_Loans_To_help_make_Ends_Meet_Right_until_Your_upcoming_Paycheck_Cheque6180052 How to cook a turkey
-
http://www.tinyurl.com/b945a5h partnership in business
-
http://www.pure-jobs.com/blog job search
-
http://homemadeenergyinfo.com Home Made energy review
-
http://www.adadsense.com/ make money from home
-
http://www.NotesAgoGO.com test answers and course notes
-
http://www.africanewswire.net/story.php?title=worldwide-suppliers-manufacturers-of-optical-fiber-transceivers transceiver
-
http://www.blogymate.com/post.aspx?blogid=3465545&t=Make-Wedding-Dress-Shopping-Enjoyable bridesmaid dress
-
http://pastytrollkingdom.com/aegis/profile.php?mode=viewprofile&u=24315 Renata Stepanik
-
http://quote44.com click this over here now
-
http://www.youtube.com/watch?v=0vlfZABwhPI Better sex
-
http://www.marinanielisz.pl/hotele-zamosc/noclegi-roztocze.html noclegi roztocze
-
http://www.alfileresyregalosdenovia.com alfileres de novia
-
http://www.talentmayhem.com/blog/11005/methods-in-honda-city-2012-an-update/ visit a website
-
http://iphone-5-giveaway.blogspot.com/ Apple Iphone 5 Giveaway
-
http://socialnetworksbuzz.com/tag/google-play/ breaking events
-
http://saphiresolution.com Diseño web barato
-
http://www.smsgratisan.com/ sms gratis
-
http://www.squidoo.com/best-rabbit-cages link
-
http://www.survivalistreviews.com/emergency-water-filter/ shelf life theme
-
http://nowhiring-localjobs.jobamatic.com/a/jobs/find-jobs-rss jobs hiring
-
http://www.warriorforum.com/adsense-ppc-seo-discussion-forum/716020-most-effective-method-creating-back-links.html how to build backlinks
-
http://americanhealthsociety.com/weight-loss/african-mango african mango reviews
-
http://jario.com.br/profiles desenvolvimento sustentavel
-
http://bob5hwi7we.blogbaker.com/2012/07/26/aion like
-
http://yop.co/index.php?do=/blog/26524/dumpster-rental-doing-it-right/ Dumpster Deliveries
-
http://audioboo.fm/otterbra90 Dumpsters
-
http://www.backlinkskaufen24.com backlinks
-
http://www.amazines.com/article_detail.cfm/5119252?articleid=5119252 358 Fence
-
http://sluggy.info/wiki/index.php?title=Sensible_Systems_Of_Buffalo_Mold_Inspection_-_StraightForward_Assist mold inspection services
-
http://fiverr.com/jmhhacker/get-you-75-likes-50-real-active-instagram-followers-and-not-follow-new-people-to-top-it-off-tweet-a-message-or-picture-of-your-choice real active instagram followers
-
http://geleerd.net/oogeepwiki/Virginia_Home_Loans_In_Bad_Credit:_Exclusive_Qualifications_And_Tips click here to find out more
-
http://www.pressmap.de/node/194298 lebron shoes for sale
-
http://www.mynews.in/News/shopping_ner_online_store_N513679.html business shirts
-
http://www.kapariz.net/OnTablets-bring-the-lowest-priced-Tablets-and-Smartphones.htm China tienda online
-
http://iamtrulygrateful.com/category/quotes/ Counting blessings
-
http://www.urbanspoon.com/u/profile/2557178/comments Restaurant Blaine
-
http://www.undeadbay.com/signup WarZ Items
-
http://www.youtube.com/watch?v=WuGXBNwcIjQ&feature=youtu.be weight loss diet
-
http://freeyearlycreditsreport.com/free-credit-report-gov free annual credit report gov
-
http://www.abchomejobs.com home business
-
http://www.youtube.com/watch?v=saWpczGlf2w buy african mango
-
http://freeyearlycreditsreport.com/free-annual-credit-report/ free annual credit report
-
http://www.dekhona.com/news-currentaffairs-videos/gccjeprtrso/Looking-For-Land-For-Sale-In-Bali-Indonesia-video Seminyak Land For Sale (Bali)
-
http://www.facebook.com/JohnThomasFinancialBD john thomas financial
-
http://www.roachchiro.com/lake-mary-chiropractic/ lake mary chiropractor
-
http://logoquizanswerslevel.info/ logo quiz game
-
http://alexborthwick.multiply.com/journal/item/1/How-to-make-money-online-FAST-online Youtube Make Money
-
http://www.tekilaz.com/ peliculas online
-
http://www.rankbirth.com/News/diet-center/ link
-
http://www.johnthomasbdfiscaloutlook.com/ john thomas financial
-
http://pinterest.com/pin/467741111268646836/ Women’s clothing
-
http://www.azvital.com Compre e venda produtos de A a Z online e tenha uma loja como afiliado
-
http://www.freeyourcellservice.net make money online
-
http://www.youtube.com/watch?v=wVXfRT84C9g how to make money
-
http://www.freefreebets.co.uk bookies offers
-
http://www.societyofslots.com/ best online slots
-
http://www.societyofslots.com/review/slotocash-casino.php slotocash casino review
-
http://www.guide2casino.co.uk/Casino-Index/Ladbrookes/ Ladbrookes poker
-
http://rodneystokes.com/organo-gold-scam-its-time-you-heard-the-truth/ Organo Gold Scam
-
http://www.horoscopes.co.uk horoscopes
-
http://www.mebletapicerowane.pl sofy rozkładane
-
http://www.squidoo.com/10-great-tips-for-diablo-3 diablo 3
-
http://www.der-messershop.ch/de/Bear-Grylls bear grylls messer
Sections
Archives





